Neil Mainwaring
About Neil Mainwaring
Neil Mainwaring is a Senior Infrastructure Manager for End User Services at Nationwide Building Society, where he has worked since 2016. He has extensive experience in IT service management, focusing on improving user outcomes and leading international teams.
Current Role at Nationwide Building Society
Neil Mainwaring serves as the Senior Infrastructure Manager for End User Services at Nationwide Building Society. He has held this position since 2016, contributing to the organization for eight years in Swindon, United Kingdom. In this role, he focuses on enhancing IT services with an emphasis on user-centric outcomes. His responsibilities include managing infrastructure projects and ensuring effective service delivery to end users.
Previous Experience at Computacenter
Neil Mainwaring worked at Computacenter in various roles from 2008 to 2013. He began as a Support Analyst for four months in 2008, then progressed to Team Lead from 2009 to 2012 for three years. He later served as Service Manager for one year from 2012 to 2013. His experience at Computacenter involved managing teams and improving service delivery in IT support.
Background in Desktop Support at Threadneedle Asset Management
Neil Mainwaring's career includes significant experience at Threadneedle Asset Management, where he worked from 2001 to 2008. He started as a Desktop Support Analyst for three years, then transitioned to Server Support Analyst for four years. This role provided him with foundational skills in IT support and infrastructure management.
Education and Qualifications
Neil Mainwaring studied at Swindon College from 1998 to 2000, where he achieved an Advanced GNVQ in Computer Systems Engineering. Prior to that, he attended Kingsdown Comprehensive School from 1993 to 1998. His educational background laid the groundwork for his career in IT and infrastructure management.
Expertise in IT Service Improvement
Neil Mainwaring has a strong focus on improving IT services, prioritizing the end user in all outcomes. He has experience leading international virtual teams and excels in communication with both technical and non-technical colleagues. His involvement in defining future operating models for technologies such as Windows 10 and Office 365 highlights his commitment to advancing IT service delivery.