Neil Richardson
About Neil Richardson
Neil Richardson is a Project Delivery Manager at Nationwide Building Society with over 20 years of experience in the UK financial services industry, specializing in project and operations management. He has previously held various roles at Zurich Insurance Company Ltd and Prudential plc, demonstrating a strong ability to lead projects that enhance customer satisfaction and business operations.
Current Role at Nationwide Building Society
Neil Richardson has been serving as a Project Delivery Manager at Nationwide Building Society since 2019. In this role, he is responsible for overseeing project delivery, ensuring that initiatives align with organizational goals. His focus includes enhancing customer satisfaction and improving business operations through effective project management.
Previous Experience at Zurich Insurance Company Ltd
Neil Richardson held multiple positions at Zurich Insurance Company Ltd from 1997 to 2015. He started as a Business SME and progressed to roles such as eBusiness Development Consultant, eBusiness Consultant, Digital Journey Manager, and Digital Adviser. His tenure at Zurich spanned over 14 years, during which he contributed to various digital initiatives and customer-centric solutions.
Experience at Prudential plc
From 2016 to 2018, Neil Richardson worked at Prudential plc as an Online Operations Manager. His role involved managing online operations, focusing on enhancing digital customer experiences and operational efficiencies within the organization.
Education and Professional Development
Neil Richardson studied Project Management at APMG International, achieving a Prince2 Foundation certification in 2006. He also completed a Certificate in Digital Marketing from The Institute of Direct and Digital Marketing between 2011 and 2012. These qualifications support his extensive experience in project and operations management within the financial services sector.
Industry Experience and Skills
With over 20 years of experience in the UK financial services industry, Neil Richardson possesses a diverse skill set in digital marketing and project management. His expertise includes leading projects that deliver innovative solutions, enhancing customer satisfaction, and improving business operations.