Nicola Benn
About Nicola Benn
Nicola Benn is a Payment Service Manager at Nationwide Building Society, where she has worked since 2016. She holds a BA (Hons) in Business Management with Legal Studies and an MSc in Business Management, and has previous experience in various roles, including volunteering and customer service.
Work at Nationwide Building Society
Nicola Benn has been employed at Nationwide Building Society since 2016, where she holds the position of Payment Service Manager. In this role, she is responsible for overseeing the end-to-end cheque service, ensuring efficient processing and management of payment services. Prior to her current role, she worked as a Customer Service and Operations Graduate at the same organization from 2014 to 2016.
Education and Expertise
Nicola Benn studied at The Manchester Metropolitan University, where she earned a BA (Hons) in Business Management with Legal Studies from 2010 to 2013. She furthered her education by obtaining an MSc in Business Management with a focus on Strategic Leadership and Change from 2013 to 2014. During her undergraduate studies, she received a prestigious prize for academic excellence and completed a dissertation that concentrated on engaging leadership during change.
Background
Nicola Benn's educational journey began at Alleynes High School, where she studied from 2005 to 2010. Following her secondary education, she engaged in various volunteer roles, including positions at Age Concern England from 2007 to 2008 and the British Heart Foundation from 2008 to 2009. She also worked as a Poll Clerk for Staffordshire County Council from 2011 to 2012.
Volunteer Experience
Throughout her career, Nicola Benn has dedicated time to volunteer work. She volunteered at Age Concern England from 2007 to 2008 and at the British Heart Foundation from 2008 to 2009. These experiences contributed to her understanding of community service and customer engagement.