Nicola Garland
About Nicola Garland
Nicola Garland is a Risk Coordinator (Training/Business Admin) at Nationwide Building Society in Swindon, United Kingdom, with over 15 years of experience in both the private and public sectors. She is recognized for her strong decision-making skills, excellent customer service, and a commitment to continuous professional development.
Work at Nationwide Building Society
Nicola Garland has been employed at Nationwide Building Society since 2017, serving as a Risk Co-ordinator in Training and Business Administration. In this role, she focuses on risk management and supports training initiatives within the organization. Prior to her current position, she worked as an Administrative Assistant at Nationwide Building Society from 2016 to 2017. Her tenure at Nationwide has contributed to her extensive experience in the financial services sector.
Previous Employment Experience
Before joining Nationwide Building Society, Nicola Garland accumulated significant experience in administrative roles. She worked at UK Shared Business Services Ltd (UK SBS) as an Administrator from 2008 to 2016, and at the Natural Environment Research Council (NERC) as an Administrator from 2005 to 2008. This diverse background spans over 15 years in both private and public sectors, enhancing her administrative and customer service skills.
Education and Qualifications
Nicola Garland studied at Swindon College from 1996 to 1999, where she completed a BTEC in Hospitality and Catering. Earlier, she attended Malmesbury Secondary School from 1991 to 1996, achieving her GCSEs. Her educational background has provided her with foundational skills applicable to her roles in administration and customer service.
Skills and Competencies
Nicola Garland is recognized for her decision-making capabilities, focusing on customer and stakeholder needs. She possesses excellent customer service skills and demonstrates the ability to work effectively under pressure. Additionally, she is committed to personal and professional development, consistently seeking new challenges to enhance her skills and career.