Nicola Sproston
About Nicola Sproston
Nicola Sproston is a Payment Service Manager at Nationwide Building Society, where she has worked since 2016. She has a background in customer service and operations, along with academic qualifications from Manchester Metropolitan University.
Work at Nationwide Building Society
Nicola Sproston has been employed at Nationwide Building Society since 2016. She currently holds the position of Payment Service Manager in Swindon. Prior to this role, she worked as a Customer Service and Operations Graduate at the same organization from 2014 to 2016 in Wiltshire. Her experience at Nationwide Building Society spans over eight years, during which she has developed expertise in payment services and operations.
Education and Expertise
Nicola Sproston completed her Master of Science degree at Manchester Metropolitan University from 2013 to 2014. She also earned a Bachelor of Arts degree from the same institution, studying from 2010 to 2013. Her educational background provides her with a strong foundation in relevant theories and practices that support her current role in payment services.
Background
Before her tenure at Nationwide Building Society, Nicola Sproston gained experience working as a Poll Clerk for Staffordshire County Council from 2011 to 2012. Additionally, she volunteered at the British Heart Foundation from 2008 to 2009. These roles contributed to her understanding of customer service and community engagement.
Volunteer Experience
Nicola Sproston volunteered at the British Heart Foundation from 2008 to 2009. This experience allowed her to contribute to a charitable organization while developing skills in customer interaction and service. Volunteering has been an important aspect of her background, reflecting her commitment to community service.