Nilofar Arman
About Nilofar Arman
Nilofar Arman is a Member Service Representative at Nationwide Building Society, where she has worked since 2017. She holds a Bachelor's Degree in Psychology from Middlesex University and has prior experience in customer service and office management.
Work at Nationwide Building Society
Nilofar Arman has been employed at Nationwide Building Society as a Member Service Representative since 2017. In this role, she engages with members to provide assistance and support, ensuring a high level of customer service. Her tenure at Nationwide spans over seven years, during which she has developed a strong understanding of the organization's services and customer needs.
Education and Expertise
Nilofar Arman earned a Bachelor’s Degree in Psychology from Middlesex University. This educational background provides her with insights into human behavior, which can enhance her interactions with members in her current role. Additionally, she completed her secondary education at Haverstock Secondary School and Sixth Form, laying the foundation for her further studies.
Previous Employment Experience
Prior to her role at Nationwide Building Society, Nilofar worked at Virgin Active as a Front of House and social events organiser from 2015 to 2017. In this position, she was responsible for managing front desk operations and coordinating social events. Additionally, she served as Office Manager and Personal Assistant to the CEO at Pinnacle - The business technology experts for seven months in 2017, where she supported executive functions and office management.
Career Progression
Nilofar Arman's career has shown a progression from roles in event organization and office management to her current position in member services. Her experiences at Virgin Active and Pinnacle have contributed to her skills in customer service and administrative support, which are essential in her role at Nationwide Building Society.