Nina Ahmed
About Nina Ahmed
Nina Ahmed is a Personal Banking Manager at Nationwide Building Society, where she has worked since 2013. She holds a Bachelor of Arts in Marketing and Advertising Communications from the University of Greenwich and has extensive experience in customer service and financial management.
Work at Nationwide Building Society
Nina Ahmed has served as a Personal Banking Manager at Nationwide Building Society since 2013. In this role, she focuses on enhancing financial management and savings strategies for clients. She guides clients through the initial stages of purchasing their first property, providing essential insights into the property buying process. Her responsibilities include one-to-one client interactions, ensuring that customers receive tailored advice and support in a regulated environment.
Education and Expertise
Nina Ahmed studied at the University of Greenwich, where she earned a Bachelor of Arts (B.A.) in Marketing and Advertising Communications from 2010 to 2013. Prior to this, she attended Newvic Sixth Form, achieving a BTEC in Business/Commerce from 2008 to 2010. Her educational background equips her with the skills necessary to understand customer needs and improve service delivery in her current role.
Background
Before joining Nationwide Building Society, Nina Ahmed worked at Carphone Warehouse as a Customer Consultant from 2009 to 2015. During her six years there, she developed strong customer service skills and gained experience in client interactions. This background laid the foundation for her current focus on personal banking and client management.
Client Education and Support
In her current position, Nina Ahmed actively educates her peers on various methods to improve customer service and client assistance. Her commitment to client education enhances the overall customer experience at Nationwide Building Society, ensuring that clients receive informed guidance and support throughout their banking journey.