Nina Jandu
About Nina Jandu
Nina Jandu is a Member Service Representative at Nationwide Building Society, where she has worked since 2014. She has extensive experience in customer service and resolution roles across various financial institutions.
Work at Nationwide Building Society
Nina Jandu has been employed at Nationwide Building Society since 2014. She currently holds the position of Member Service Representative, a role she has maintained for 10 years. Prior to her current role, she worked as a Customer Service Representative at the same organization from 2014 to 2017, accumulating three years of experience in customer service within the financial sector.
Previous Employment Experience
Before joining Nationwide Building Society, Nina Jandu worked in various customer service roles. She served as a Complaints & Resolution Advisor at Fidelity National Information Services for nine months in 2011-2012. Her experience also includes a position as a Learning Advisor & Development Systems Advisor at Capita from 2012 to 2013. Additionally, she worked as a Customer Service Advisor at the Royal Bank of Scotland from 2008 to 2011 and at Next Group PLC from 2006 to 2008.
Customer Service Expertise
Nina Jandu has developed extensive expertise in customer service throughout her career. Her roles have involved direct interaction with customers, handling complaints, and providing resolutions. This experience spans various sectors, including banking and retail, where she has honed her skills in customer relations and service delivery.
Background in Banking and Finance
Nina Jandu's background includes significant experience in the banking and finance industry. She has held multiple positions at the Royal Bank of Scotland, including Customer Service Advisor and Mortgage Administrator. This experience has contributed to her understanding of financial products and customer needs in a banking context.