Noelle Smith
About Noelle Smith
Noelle Smith is a Senior Service Designer at Nationwide Building Society, where she has worked since 2021. With extensive experience in user experience and service design across various global sectors, she focuses on capturing user insights to address problems effectively.
Work at Nationwide Building Society
Noelle Smith has been employed at Nationwide Building Society as a Senior Service Designer since 2021. In this role, she focuses on capturing reliable user insights to effectively address various design challenges. Her experience in service design contributes to the organization's commitment to enhancing customer experiences and streamlining processes.
Previous Experience in Experience Design
Prior to her current role, Noelle Smith served as Associate Director of Experience Design at LiveArea from 2020 to 2021. She also held the position of Experience Design Director - Global at LVMH from 2018 to 2019, where she worked across multiple global locations including Singapore, Paris, and Tokyo. Her extensive background in experience design spans various sectors and regions.
Holistic Approach to Service Design
Noelle Smith employs a holistic and collaborative approach to service design. She considers the interplay of people, processes, policies, and technology in her work. This methodology allows her to create comprehensive solutions that address the needs of both customers and employees, enhancing overall service delivery.
Diverse Career in User Experience
Noelle Smith has a diverse career in user experience, having worked in various roles across multiple organizations. Her positions include User Experience Lead at Spring Studios and Head of User Experience at Condé Nast. She has also held senior design roles at Citi and Publicis Sapient, contributing to her broad expertise in the field.
Global Experience and Sector Versatility
Noelle Smith's career has taken her across a wide range of sectors globally. She has worked in major cities such as London, New York, and Singapore, which has enriched her understanding of designing for diverse user needs. Her experience spans industries, enhancing her passion for creating user-centered designs that cater to real human beings.