Octavius Max Lino
About Octavius Max Lino
Octavius Max Lino is a Branch Manager at Nationwide Building Society, where he has worked since 2012. He holds degrees in Financial Management from the University of Essex and International Relations from Lagos State University, and has a background in customer service and training.
Work at Nationwide Building Society
Octavius Max Lino has been employed at Nationwide Building Society since 2012, currently serving as a Branch Manager in Wiltshire. His tenure at the organization spans over 12 years. Prior to his current role, he worked as a Customer Service Manager from 2005 to 2010, where he focused on enhancing customer experiences. Lino has also coordinated community outreach initiatives aimed at improving local financial literacy, demonstrating his commitment to community engagement.
Education and Expertise
Octavius Max Lino studied Financial Management and Finance at the University of Essex from 2009 to 2013. He also attended Lagos State University, where he pursued a degree in International Relations from 1999 to 2001. His educational background provides him with a strong foundation in financial principles and international dynamics, which he applies in his professional roles.
Background
Before joining Nationwide Building Society, Octavius Max Lino worked at Sainsbury's as a Store Trainer from 2001 to 2002 in London. This role involved training staff and enhancing operational efficiency. His diverse work experience has contributed to his skills in management and customer service, which he has further developed throughout his career at Nationwide.
Achievements
At Nationwide Building Society, Octavius Max Lino has implemented a customer service improvement program that resulted in enhanced customer satisfaction scores. He also developed a training module for new employees to streamline the onboarding process. Additionally, he participated in a leadership development program to strengthen his management skills, reflecting his dedication to professional growth and service excellence.