Oliver Andrew
About Oliver Andrew
Oliver Andrew is a professional currently serving as CT PPI Operations QA / Coach at Nationwide Building Society in Essex, England. He has a diverse background in banking and retail, having held various roles at Nationwide and Superdry since 2013.
Work at Nationwide Building Society
Oliver Andrew has been employed at Nationwide Building Society since 2017, holding various positions. He served as a Customer Representative from 2016 to 2017, followed by a role as Customer Host from 2017 to 2019. He transitioned to the position of Personal Banking Manager from 2019 to 2020. Since 2020, he has been working as CT PPI Operations QA / Coach in Essex, England. His tenure at Nationwide has spanned over six years, contributing to different facets of customer service and operations.
Previous Experience at Superdry
Prior to his time at Nationwide Building Society, Oliver Andrew worked at Superdry. He began as a Sales Assistant from 2013 to 2014, where he engaged with customers and supported sales operations. He advanced to the role of Team Supervisor from 2014 to 2016, overseeing team performance and ensuring effective customer service. His experience at Superdry provided him with foundational skills in retail management and customer interaction.
Education and Expertise
Oliver Andrew studied at Chelmsford College from 2011 to 2013, where he focused on Public Services and earned a BTEC qualification. This educational background has equipped him with knowledge relevant to his roles in customer service and operations management. His academic experience complements his practical work experience in the banking and retail sectors.
Career Progression
Oliver Andrew's career reflects a steady progression through various roles in customer service and management. Starting as a Sales Assistant at Superdry, he developed skills that facilitated his advancement to Team Supervisor. His subsequent roles at Nationwide Building Society demonstrate his ability to take on increasing responsibilities, culminating in his current position as CT PPI Operations QA / Coach. This trajectory highlights his commitment to professional growth within the financial services industry.