Olivia Baden
About Olivia Baden
Olivia Baden is a Member Service Representative at Nationwide Building Society, where she has worked since 2020. She holds a BSc in Geography from Oxford Brookes University and has previous experience in customer service roles.
Work at Nationwide Building Society
Olivia Baden has served as a Member Service Representative at Nationwide Building Society since 2020. In this role, she engages with members to provide assistance and support regarding their banking needs. Her responsibilities include addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. With four years of experience in this position, she has developed a strong understanding of the financial services industry and member relations.
Education and Expertise
Olivia Baden studied Geography at Oxford Brookes University, where she achieved a Bachelor of Science (BSc) degree. Her studies spanned from 2017 to 2018, providing her with a solid academic foundation. Prior to her university education, she attended Great Marlow School from 2010 to 2017, where she completed her secondary education. This educational background contributes to her analytical skills and knowledge applicable in her current role.
Previous Work Experience
Before joining Nationwide Building Society, Olivia Baden gained valuable experience in customer service and operations. She worked as a General Assistant at Notcutts Ltd. from 2016 to 2019, where she contributed to daily operations and customer interactions for three years. Additionally, she briefly held the position of Operations Team Member at John Lewis & Partners in 2019, where she worked for three months, further enhancing her operational skills.