Orla Hennessy
About Orla Hennessy
Orla Hennessy is a User Experience Manager at Nationwide Building Society, where she has worked since 2018. She has extensive experience in user experience design, having held various roles at Foolproof and NCR Corporation, and has a strong academic background in Human Computer Interaction and Multimedia.
Work at Nationwide Building Society
Orla Hennessy has been serving as a User Experience Manager at Nationwide Building Society since 2018. In this role, she focuses on enhancing user experiences by integrating business objectives with customer needs. Her responsibilities include defining strategies and roadmaps that align with both user expectations and organizational goals. Based in Bristol, United Kingdom, she has contributed to various projects aimed at improving the overall customer journey within the financial services sector.
Previous Experience at Foolproof
Prior to her current position, Orla Hennessy worked at Foolproof, where she held multiple roles over a span of five years. She started as a User Experience Consultant from 2012 to 2014, then progressed to Senior User Experience Consultant from 2014 to 2016, and finally served as Principal User Experience Consultant from 2016 to 2017. During her tenure, she was responsible for leading research and design projects, working closely with multi-disciplinary teams to deliver user-centered solutions across various industries.
Education and Expertise
Orla Hennessy holds a Master of Science (MSc) in Human Computer Interaction & Ergonomics from University College London (UCL), which she completed from 2011 to 2012. She also earned a Bachelor of Science (BSc) in Multimedia from Dublin City University, where she studied from 2004 to 2008. Her educational background provides her with a solid foundation in user experience design and research methodologies, which she applies in her professional roles.
Experience at NCR Corporation and Other Roles
Before joining Foolproof, Orla Hennessy worked at NCR Corporation as a UI Designer from 2008 to 2011. She also held a position as a Web Designer at Pigsback.com from 2007 to 2008. Throughout her career, she has gained extensive experience in collaborating with stakeholders, customers, designers, and developers to gather insights and create effective user experiences across various sectors, including financial, retail, and travel.