Parminder Kaur
About Parminder Kaur
Parminder Kaur works in Quality Assurance, focusing on improving case handling and providing expertise for Remediation projects. She analyzes project progress and conducts Risk Based Checking to mitigate risks and enhance quality across her team.
Work at Nationwide Building Society
Parminder Kaur holds a position in Quality Assurance at Nationwide Building Society. In this role, she delivers feedback to case handlers aimed at enhancing the quality and performance of case management. Her responsibilities include providing subject matter expertise for Remediation projects, which focus on identifying and investigating customers impacted by changes in methodology.
Quality Assurance Responsibilities
In her capacity in Quality Assurance, Parminder Kaur analyzes and generates daily and weekly reports for senior management regarding the progress of remediation projects. This involves conducting Risk Based Checking within the QA Team to mitigate risks and protect the Society's reputation. Her work is integral to maintaining high standards and ensuring effective quality assurance practices.
Process Improvement Initiatives
Parminder Kaur is involved in improving procedures within the Quality Assurance team. Her efforts focus on ensuring consistency and enhancing the overall quality assurance processes. By refining these procedures, she contributes to the effectiveness of the team and the organization as a whole.