Patricia Eley
About Patricia Eley
Patricia Eley is a Customer Service Representative at Nationwide Building Society, bringing over 33 years of banking experience with a strong focus on customer service. She has held various roles at Bank of Scotland, including Private Banking Manager and Corporate Help Desk Supervisor, and has a keen interest in theatre, films, and music.
Work at Nationwide Building Society
Patricia Eley has been employed at Nationwide Building Society as a Customer Service Representative since 2014. In this role, she utilizes her extensive banking experience to assist customers and address their inquiries. Her position involves providing support and ensuring customer satisfaction, reflecting her commitment to high-quality service.
Previous Experience at Bank of Scotland
Patricia Eley worked at Bank of Scotland for 34 years, from 1979 to 2013. During her tenure, she held multiple positions, including Private Banking Manager, Corporate Help Desk Supervisor, and Suspense Accounts Supervisor. Her roles involved managing a portfolio of High Net Worth clients and collaborating with various business areas to deliver tailored services.
Career Background in Banking
With over 33 years of banking experience, Patricia Eley has developed a strong focus on customer service and change management. She has worked across all key sections within the International Division of Bank of Scotland, leveraging her extensive experience to enhance service delivery and operational efficiency.
Education and Training
Patricia Eley studied at White Hart Lane. Her educational background has contributed to her professional development in the banking sector, providing her with foundational knowledge that supports her extensive career.
Early Career at Moss Bros Group plc
Patricia Eley began her career at Moss Bros Group plc, where she worked as a supervisor in the computer room from 1978 to 1979. This early experience provided her with valuable skills that she later applied in her banking roles.