Patrick Cross
About Patrick Cross
Patrick Cross is a Personal Banking Manager at Nationwide Building Society in Swindon, United Kingdom, where he has worked since 2016. He previously served as a Senior Collections Agent at the same institution from 2010 to 2016.
Work at Nationwide Building Society
Patrick Cross has been employed at Nationwide Building Society since 2010. He initially served as a Senior Collections Agent for six years, from 2010 to 2016. In 2016, he transitioned to the role of Personal Banking Manager, a position he has held for eight years. He is based in Swindon, United Kingdom, where he oversees various aspects of personal banking services.
Career Progression
Patrick Cross began his career at Nationwide Building Society as a Senior Collections Agent, where he gained experience in managing collections and customer relations. His performance in this role led to his promotion to Personal Banking Manager in 2016. In this capacity, he is responsible for managing personal banking operations and ensuring customer satisfaction.
Background
Patrick Cross has a background in banking and finance, with a focus on personal banking services. His tenure at Nationwide Building Society has provided him with extensive experience in customer service and collections management. He has worked in the financial sector for over a decade, contributing to his expertise in personal banking.
Experience in Collections Management
During his six years as a Senior Collections Agent at Nationwide Building Society, Patrick Cross developed skills in collections management. This role involved working with customers to resolve outstanding debts and improve financial outcomes. His experience in collections has informed his current role as Personal Banking Manager.