Paul Bruen
About Paul Bruen
Paul Bruen is a Technical Analyst Developer with extensive experience in the finance sector, currently serving as a Senior Finance Systems Analyst at Nationwide Building Society since 2016. He has a strong background in systems development and customer service, with previous roles at Lloyds Banking Group and a solid educational foundation in accounting and payroll.
Work at Nationwide Building Society
Paul Bruen has been employed at Nationwide Building Society since 2014. He currently holds the position of Senior Finance Systems Analyst, a role he has occupied since 2016, and has also worked as a Technical Analyst Developer since 2018. His tenure at Nationwide spans over eight years, during which he has contributed significantly to various projects and initiatives. In addition to his analyst roles, he has also served as an Assistant Accountant for a total of ten years. His work is based in Swindon, United Kingdom.
Previous Experience at Lloyds Banking Group
Prior to his current roles at Nationwide Building Society, Paul Bruen worked at Lloyds Banking Group for a total of eleven years. His positions included Systems Developer from 1998 to 2009, and he also served as an Application Support Analyst from 2009 to 2013. Additionally, he held the role of Junior Technical Services Manager for one year in 1996. His experience at Lloyds provided him with a solid foundation in technical services and systems development.
Education and Expertise
Paul Bruen has pursued extensive education in accounting and technical services. He achieved Sage Accounts Certification at Levels 1 to 3 and Sage Payroll Certification at Levels 1 and 2 through Sage UK Ltd. He also studied at the Association of Accounting Technicians, where he completed Levels 2, 3, and 4 in Accounting Technology/Technician and Bookkeeping. His educational background supports his roles in finance systems analysis and technical development.
Technical Skills and Contributions
Paul Bruen utilizes the Robotic Automation toolset from Pega to develop in-house automations aimed at streamlining back office processes. He has experience in designing and delivering system support training and coaching IT Support teams. Additionally, he has been involved in creating process documents for IT system implementations and building comprehensive support document repositories to enhance application support and facilitate knowledge transfer.
Customer Service and Team Collaboration
Paul Bruen has a proven track record of providing excellent customer service. He demonstrates commitment, flexibility, and initiative in his work, both individually and as part of a team. His ability to collaborate effectively with colleagues and stakeholders contributes to the success of projects and the overall efficiency of operations within his roles.