Paul Ferla
About Paul Ferla
Paul Ferla is a Senior Project Manager at Nationwide Building Society, where he has worked since 2019. He has extensive experience in project management and customer service, having held various roles in organizations such as Giant Group and Scottish and Southern Energy.
Work at Nationwide Building Society
Paul Ferla has held multiple roles at Nationwide Building Society since 2012. He began as a Customer Operations Team Manager from 2012 to 2013, followed by a position as Project Manager from 2018 to 2019. He transitioned to Project Delivery Manager from 2015 to 2019, and later took on the role of Change Consultant from 2013 to 2015. Currently, he serves as a Senior Project Manager, a position he has held since 2019. His work primarily takes place in Swindon, United Kingdom.
Previous Employment Experience
Before his tenure at Nationwide Building Society, Paul Ferla worked at Giant Group in various capacities, including Employee Support Manager from 2008 to 2012, Senior Client Service Manager from 2007 to 2008, and Client Service Manager from 2006 to 2007. He also gained experience at Scottish and Southern Energy, where he served as Team Leader for five months in 2006 and as Debt Audit Assistant Manager from 2002 to 2006.
Education and Expertise
Paul Ferla has pursued various educational qualifications relevant to his career. He studied at The Institute of Payroll Profession, achieving the National Payroll Certificate 2 in 2012. He also completed AAT Level 2 in Accounting at New College Swindon from 2012 to 2013. His training includes a Level 3 Personal Training certification from Premier Fitness and an NVQ Certificate in Management from AQT Limited. Additionally, he has advanced skills in Microsoft Excel and MS Project, enhancing his project management capabilities.
Leadership and Skills
Paul Ferla possesses strong leadership and team development skills. He emphasizes training, motivating, and coaching team members to enhance project outcomes. His customer service focus includes taking responsibility and problem-solving, which contributes to effective project management. He has extensive experience in stakeholder management, ensuring productive relationships with third parties, and demonstrates excellent organizational and planning skills necessary for managing complex projects.