Paul Loughnane
About Paul Loughnane
Paul Loughnane is a Customer Service Mortgage Consultant at Nationwide Building Society in Swindon, UK, where he has worked since 2016. He also serves as a Customer Response Executive at Simply Business since 2017.
Work at Nationwide Building Society
Paul Loughnane has been employed at Nationwide Building Society since 2016, serving as a Customer Service Mortgage Consultant. His role involves assisting customers with mortgage inquiries and providing guidance throughout the mortgage application process. He operates from the Swindon branch in the United Kingdom, where he has accumulated significant experience in customer service within the mortgage sector.
Work at Simply Business
Since 2017, Paul Loughnane has also held the position of Customer Response Executive at Simply Business. In this role, he focuses on addressing customer inquiries and ensuring a high level of service. His work contributes to the overall customer experience and satisfaction at Simply Business, where he has been actively involved for seven years.
Education and Expertise
Paul Loughnane studied at Northampton College from 1994 to 1996, completing a two-year program. He furthered his education at Sheffield Hallam University from 1996 to 1999, where he studied for three years. His educational background has equipped him with the skills necessary for his roles in customer service and mortgage consulting.
Background
Paul Loughnane has a professional background in customer service, specifically within the mortgage industry. His career spans multiple years in roles that require direct interaction with customers, allowing him to develop a strong understanding of customer needs and service delivery.