Paul Mcallister
About Paul Mcallister
Paul McAllister serves as the Head of Product and Customer Operations at Nationwide Building Society, a position he has held since 2014. He has extensive experience in operations management, having previously worked at the Royal Bank of Scotland and Arval - BNP Paribas Group.
Work at Nationwide Building Society
Paul McAllister has been employed at Nationwide Building Society since 2011. Initially serving as Head of Operations, he transitioned to the role of Head of Product and Customer Operations in 2014. His tenure at Nationwide spans over a decade, during which he has been based in Swindon, United Kingdom. In his current role, he oversees product development and customer operations, focusing on enhancing customer experiences and operational efficiency.
Previous Experience in Banking Operations
Prior to his current position, Paul McAllister held several key roles in banking operations. He worked at the Royal Bank of Scotland as Head of Operations for Tesco Personal Finance from 2004 to 2006. Following this, he served as Head of Coutts Banking Operations at the same bank from 2006 to 2007. Additionally, he was the Operations Director at Arval, part of the BNP Paribas Group, from 1999 to 2001. These roles contributed to his extensive experience in financial services.
Education and Expertise
Paul McAllister holds a Bachelor of Science degree from the University of Glasgow, which he obtained from 1988 to 1992. He furthered his education by earning a Master of Business Administration from Henley Business School between 2000 and 2003. Additionally, he studied at Harvard University from 2005 to 2007. His educational background provides a strong foundation for his expertise in product management and customer operations.