Rachel Jenner
About Rachel Jenner
Rachel Jenner serves as the Digital Proposition Manager at Nationwide Building Society, where she has worked since 2016. With a background in digital improvement and a degree in Hispanic and Latin American Languages, she specializes in developing business cases and enhancing user journeys.
Work at Nationwide Building Society
Rachel Jenner has been serving as the Digital Proposition Manager at Nationwide Building Society since 2016. In this role, she leads the customer proposition for Financial Planning and Investments across the digital estate. Prior to this position, she worked as a Digital Improvement Consultant for four months in 2016 and as a Corporate Graduate for two years from 2013 to 2015. Throughout her tenure, she has developed an insight-led roadmap of key deliverables for the digital channel and has established strong stakeholder rapport.
Education and Expertise
Rachel Jenner studied at the University of Southampton, where she earned a BA 1st Hons in Spanish and Linguistics from 2009 to 2013. Her academic background in Hispanic and Latin American Languages, Literatures, and Linguistics has contributed to her expertise in digital propositions. She has a proven record of preparing and selling strong business cases and compelling propositions backed by insight.
Background
Rachel Jenner began her career at Nationwide Building Society as a Corporate Graduate, where she gained foundational experience in the financial services sector. She transitioned to the role of Digital Improvement Consultant, where she focused on enhancing digital processes. Her current role as Digital Proposition Manager allows her to leverage her background in digital strategy and customer engagement.
Achievements
In her role as Digital Proposition Manager, Rachel Jenner has been responsible for leading the customer proposition for Financial Planning and Investments. She represents Digital Channels as a subject matter expert, influencing outcomes to optimize digital experiences. Her ability to create engaging user journeys and establish stakeholder relationships has been a significant aspect of her contributions at Nationwide Building Society.