Rachel Madle
About Rachel Madle
Rachel Madle is a Personal Banking Manager at Nationwide Building Society, where she has worked since 2015. She has a diverse background in customer service and project management, with previous roles at Entanet and CML F & L [TELFORD] LTD, and holds qualifications in British Sign Language and Public Services.
Work at Nationwide Building Society
Rachel Madle has been employed at Nationwide Building Society since 2015, serving as a Personal Banking Manager for nine years. Prior to this role, she worked as a Customer Service Representative at the same organization from 2013 to 2015. Her experience in retail banking has allowed her to develop a customer-focused approach, emphasizing strong time management and organizational skills.
Education and Expertise
Rachel Madle studied at Thomas Adams Wem, where she achieved her GCSEs from 2000 to 2005. She furthered her education at Shrewsbury College of Arts and Technology, obtaining a BTEC National Diploma in Public Services from 2005 to 2007. Additionally, she attended Telford College of Arts and Technology, where she studied British Sign Language at Level 2 from 2014 to 2016. Her educational background supports her expertise in customer service and communication.
Previous Work Experience
Before her current role, Rachel Madle held several positions that contributed to her professional development. She worked at Entanet as a Customer Service Advisor from 2010 to 2011 and later as a Solution Service Provisioning Agent from 2011 to 2013. Additionally, she served as a Stock Controller at CML F & L [TELFORD] LTD from 2008 to 2010. These roles provided her with experience in customer service and project management within the communications industry.
Skills and Competencies
Rachel Madle demonstrates strong time management and organizational skills, which are essential in her role as a Personal Banking Manager. She is self-motivated and adaptable, capable of handling multiple tasks under pressure. Her excellent interpersonal skills enable effective communication with staff across all levels, enhancing her ability to lead and support her team in the retail banking sector.