Rachel Mc Dowall
About Rachel Mc Dowall
Rachel McDowall serves as the Head of Risk and Control Partnering at Nationwide Building Society, a position she has held since 2022. With extensive experience in risk management and operations within the banking sector, she has previously worked for organizations such as HBOS Plc and Lloyds Banking Group.
Work at Nationwide Building Society
Rachel Mc Dowall has been serving as the Head of Risk and Control Partnering at Nationwide Building Society since 2022. In this role, she is responsible for overseeing risk management strategies and ensuring effective control measures are in place. Her position involves collaborating with various departments to enhance operational efficiency and mitigate potential risks.
Previous Experience in Banking
Prior to her current role, Rachel Mc Dowall held several positions at Lloyds Banking Group. She worked as the Head of Fraud Risk Management for six months in 2022, focusing on fraud prevention strategies. Before that, she served as the Head of Outcome Testing - Collections and Recoveries from 2019 to 2021, and as the Head of Collections and Recoveries Treatment Strategy from 2021 to 2022. Her career in banking began at HBOS Plc, where she was a Team Manager in Mortgage Operations from 2003 to 2008.
Education and Professional Development
Rachel Mc Dowall pursued her studies at the Chartered Institute of Securities and Investments, achieving a qualification in Securities and Risk from 2008 to 2010. She also studied at The Open University, where she obtained a Professional Certificate in Management in Business Administration, Management and Operations from 2010 to 2012. These educational experiences have contributed to her expertise in risk management and operational strategies.
Early Career in Mortgage Operations
Rachel Mc Dowall began her career in the financial services sector as a Telephony Consultant in Mortgage Operations at Halifax in 2002. She worked in this role for 11 months in Sheffield, where she gained foundational experience in customer service and mortgage processes. This early experience laid the groundwork for her subsequent roles in mortgage operations and risk management.