Rachel Nicholls
About Rachel Nicholls
Rachel Nicholls is an Assistant Product Manager at Nationwide Building Society, where she has worked since 2020. She has over a decade of experience in various roles at Nationwide and previously at Portman Building Society.
Work at Nationwide Building Society
Rachel Nicholls has held multiple roles at Nationwide Building Society, contributing to various departments since 2004. She began her career as an Operational Quality Analyst, serving for nine years until 2013. Following this, she worked as a Customer Experience Analyst for one year and transitioned to the role of Root Cause Analyst for five months in 2014. From 2015 to 2016, she served as a Risk Governance Consultant for six months. In 2016, she briefly worked as a Marketing Executive for nine months. After a few years in different capacities, she returned to Nationwide in 2020 as an Assistant Product Manager, where she continues to work.
Background
Rachel Nicholls has a long-standing career in the financial services sector, primarily with Nationwide Building Society. Her professional journey began at Portman Building Society, where she worked as a Caseowner from 2004 to 2007. She then joined Nationwide Building Society, where she developed her expertise across various roles, focusing on governance, quality analysis, and customer experience. Her experience spans nearly two decades in the industry, with a significant portion dedicated to Nationwide.
Education and Expertise
While specific educational details are not provided, Rachel Nicholls has developed a diverse skill set through her extensive work experience at Nationwide Building Society and Portman Building Society. Her roles have equipped her with knowledge in product management, governance, operational quality, and customer experience analysis. This breadth of experience contributes to her current position as an Assistant Product Manager, where she applies her expertise to enhance product offerings.
Career Progression
Rachel Nicholls has demonstrated a clear trajectory of career advancement within Nationwide Building Society. She started in operational roles and gradually moved into more specialized positions, including governance and product management. Her ability to transition between different roles showcases her adaptability and commitment to professional growth. Since 2020, she has been serving as an Assistant Product Manager, indicating a continued focus on product development and management.