Rajvinder Kaur
About Rajvinder Kaur
Rajvinder Kaur is a Customer Representative at Nationwide Building Society, where she has worked since 2015. She has extensive experience in customer service and compliance, having held various roles in financial institutions over several decades.
Work at Nationwide Building Society
Rajvinder Kaur has been employed at Nationwide Building Society as a Customer Representative since 2015. Over her nine years in this role, she has developed a strong understanding of customer service and operational processes within the organization. Her responsibilities include assisting customers with inquiries and providing support to enhance their banking experience.
Previous Employment History
Before joining Nationwide Building Society, Rajvinder Kaur held various positions in the financial services sector. She worked at Barclaycard from 2004 to 2011, where she served as a Collections Quality Assurance Associate/Coach and later as a Quality Assurance Analyst. She also worked at TDX Group as a Senior Compliance Co-ordinator from 2012 to 2015. Earlier in her career, she was a Customer Service Representative at the Royal Bank of Scotland from 1988 to 1997.
Education and Expertise
Rajvinder Kaur studied at Wilmorton College of Further Education from 1986 to 1988, where she achieved qualifications in Advanced Level Mathematics (Pure & Statistics) and French. Her educational background supports her strong commercial and compliance awareness, enabling her to identify opportunities and deliver results effectively in her roles.
Achievements in Compliance and Quality Assurance
Rajvinder Kaur has been recognized for consistently achieving business targets and improving quality within compliance at a multinational financial services organization. She has a strong track record of managing teams through organizational change and has focused on coaching individuals to enhance their performance, contributing to overall team success.