Richard Honey
About Richard Honey
Richard Honey is a Programme Director at Nationwide Building Society, with over 30 years of experience in the financial services industry, including roles at Lloyds Banking Group and Bank of America. He specializes in digital servicing, fraud operations, and customer experience design, demonstrating a strong capability in managing complex projects and driving organizational improvements.
Work at Nationwide Building Society
Richard Honey has served as Programme Director at Nationwide Building Society since 2021. In this role, he oversees various programs and initiatives, contributing to the organization's strategic objectives. His experience in managing complex projects and leading transformational change initiatives supports his responsibilities at Nationwide.
Previous Experience at Lloyds Banking Group
Prior to his current position, Richard Honey worked at Lloyds Banking Group in several roles. He was the Director of Fraud & Disputes Operations from 2018 to 2020, and before that, he served as the Head of Operational Oversight and Enablement from 2012 to 2014. Additionally, he held the position of Director Operations Resource Management from 2014 to 2018, showcasing his extensive experience in operational leadership.
Background in Financial Services
Richard Honey has over 30 years of experience in the financial services industry. He has worked with major institutions, including Barclays, MBNA, and Bank of America. His career spans various roles, from management development programs to senior executive positions, highlighting his extensive knowledge and adaptability within the sector.
Volunteer Role at Wynnstay Hall Management Company Limited
In addition to his professional roles, Richard Honey has been a Volunteer Director at Wynnstay Hall Management Company Limited since 2017. This position allows him to contribute to community initiatives in North Wales, reflecting his commitment to service beyond the corporate environment.
Education and Specializations
Richard Honey studied at Wheatley Park School in Oxford. He specializes in digital servicing, online and mobile strategy, and has a strong background in fraud operations and credit underwriting. His expertise in customer experience design and resource planning is particularly relevant to his work in financial services.