Richard Mulholland
About Richard Mulholland
Richard Mulholland is a Programme Manager and Project Director with extensive experience in the banking sector, currently working at Nationwide Building Society since 2018. He has held various managerial roles at Lloyds Banking Group and Lloyds TSB Bank, where he led significant transformation and payment system projects.
Work at Nationwide Building Society
Richard Mulholland has been serving as Programme Manager and Project Director at Nationwide Building Society since 2018. His role involves overseeing significant projects, including the selection and implementation of a new cloud-based payment system. He has received recognition from the Executive Board for his analytical contributions during the vendor selection process. Additionally, he successfully negotiated commercial terms with a vendor for this new payment system and secured Executive approval for the implementation approach.
Previous Experience at Lloyds Banking Group
Prior to his current position, Richard Mulholland held multiple roles at Lloyds Banking Group. He worked as Programme Manager for the Domestic Payments Change Programme from 2015 to 2018. He also served as Head of Delivery and Programme Manager for the Future Clearing Model Programme from 2014 to 2015, and for the Core Platform Transformation Programme from 2013 to 2014. His experience at Lloyds Banking Group spans various leadership and management roles, contributing to significant banking projects.
Career Background at Lloyds TSB Bank plc
Richard Mulholland's career at Lloyds TSB Bank plc included several key positions. He worked as Programme Manager for 7 months in 2002 and later as Account Director from 2002 to 2003. His responsibilities included managing customer contact center strategies and product management from 1991 to 2000. His extensive experience in various capacities within the bank laid a strong foundation for his subsequent roles in project management.
Education and Expertise
Richard Mulholland studied at Birmingham City University, where he obtained a Master of Arts in Marketing in 1996 and a Post Graduate Diploma in Marketing in 1995. He also earned a CIM Marketing Diploma from the University of Lloyds TSB in 1994. His educational background in marketing complements his extensive experience in project management and delivery within the banking sector.
Achievements in Project Management
Throughout his career, Richard Mulholland has developed a business and technical due diligence approach that facilitated thorough vendor capability testing prior to contract signing at Nationwide Building Society. He led the comprehensive market review and vendor selection process for the new payment system, demonstrating his expertise in project management and strategic planning.