Ronak Asavla
About Ronak Asavla
Ronak Asavla is a PPI Mortgage Investigator at Nationwide Building Society, where he has worked since 2016. He has a background in fraud analysis and complaint handling, having previously held positions at Barclays, Royal Bank of Scotland, and British Gas.
Work at Nationwide Building Society
Ronak Asavla has been employed at Nationwide Building Society since 2016, serving as a PPI Mortgage Investigator. In this role, he is responsible for investigating payment protection insurance claims related to mortgages. His tenure at Nationwide has lasted for over eight years, contributing to the organization's efforts in ensuring compliance and customer satisfaction.
Previous Experience in Financial Services
Prior to his current position, Ronak Asavla worked at Barclays as a Senior Fraud Analyst in KYC for eight months in 2016. He also held a position at the Royal Bank of Scotland as a Complex Complaint Handler from 2009 to 2015, where he managed intricate customer complaints for six years. Additionally, he worked at British Gas as a Complaints Handler for eleven months in 2015, further developing his expertise in customer service and complaint resolution.
Education at Birmingham City University
Ronak Asavla studied at Birmingham City University from 2006 to 2009, completing a three-year program. His education provided him with foundational knowledge and skills relevant to his career in financial services and customer relations.
Career Development and Skills
Throughout his career, Ronak Asavla has developed a range of skills in fraud analysis, complaint handling, and customer service. His experience across various financial institutions has equipped him with the ability to manage complex issues and provide effective solutions in a customer-focused environment.