Rosie Cooper
About Rosie Cooper
Rosie Cooper is a Senior Product Owner at Nationwide Building Society, where she has worked for 16 years. She specializes in promoting mortgage and insurance products while focusing on building long-term relationships with customers.
Work at Nationwide Building Society
Rosie Cooper has held the position of Senior Product Owner at Nationwide Building Society since 2008. With 16 years of experience in this role, she operates from the London office. Her responsibilities include overseeing the promotion of Nationwide's mortgage and insurance products, ensuring that they meet the needs of customers. She is involved in updating product knowledge regularly to improve selling techniques and enhance customer service.
Education and Expertise
Rosie Cooper studied at St Joseph's College, where she developed foundational skills that contribute to her current role. Her expertise lies in promoting financial products, specifically mortgages and insurance, which are key offerings of Nationwide Building Society. She focuses on continuous learning to stay informed about product developments and market trends.
Customer Relationship Focus
In her role, Rosie Cooper emphasizes the importance of building long-term relationships with Nationwide members. She provides personalized service to customers, which is central to her approach. By fostering trust and utilizing a non-confrontational selling technique, she aims to create a positive experience for members seeking financial products.