Ross Clifford
About Ross Clifford
Ross Clifford is a Financial Planning Manager at Nationwide Building Society, where he has worked since 2016. He has a strong background in customer service and personal banking, demonstrating exceptional performance in a competitive sales environment.
Work at Nationwide Building Society
Ross Clifford has held multiple positions at Nationwide Building Society since 2010. He began his career as a Customer Advisor, serving for two years before advancing to the role of Personal Banking Manager in 2012. In this capacity, he worked for 12 years, contributing to customer service and banking operations. In 2014, he transitioned to the role of Customer Service Manager, where he has been instrumental in enhancing customer experiences for the past 10 years. Since 2016, he has also served as Financial Planning Manager, focusing on financial strategies and customer outcomes.
Education and Expertise
Ross Clifford studied at the Institute of Financial Services in 2015, where he gained knowledge relevant to financial planning and customer service. He also attended Forest School from 2004 to 2009, which provided him with foundational education. His professional experience, combined with his educational background, equips him with the skills necessary to excel in financial management and customer relations.
Background
Ross Clifford has a career spanning over a decade in the financial services sector, primarily with Nationwide Building Society. His roles have evolved from customer-facing positions to managerial responsibilities, showcasing his adaptability and commitment to the organization. He has worked in the County of Wiltshire, United Kingdom, where he has developed a strong understanding of customer needs and financial products.
Achievements
Ross Clifford has been recognized as the top performer for customer outcomes nationally at Nationwide Building Society, surpassing over 1800 employees. His contributions have been acknowledged at Nationwide’s annual awards, where he participated in the Branch of the Year entry, reflecting his leadership and success within the organization.