Roy Prosser
About Roy Prosser
Roy Prosser serves as the Quality Assurance Manager at Nationwide Building Society in Northampton, United Kingdom, a position he has held since 2017. He has a comprehensive background in compliance and complaints management within the financial services sector, with previous roles at notable organizations including KPMG and Lloyds Banking Group.
Work at Nationwide Building Society
Roy Prosser has served as the Quality Assurance Manager at Nationwide Building Society since 2017. He is based in Northampton, United Kingdom. In this role, he is responsible for ensuring the quality and compliance of services provided by the organization. His tenure at Nationwide Building Society spans over seven years, during which he has contributed to the organization's commitment to maintaining high standards in financial services.
Previous Employment History
Roy Prosser has a diverse employment history in the financial services sector. He worked at KPMG as a File Reviewer and Contractor from 2013 to 2014. He also held the position of Complaints Manager at Yorkshire Building Society Group for three months in 2014. His experience includes a role as Senior Review Manager at Lloyds Banking Group from 2014 to 2015, and as a Quality Assurance Checker at Alexander Mann Solutions from 2015 to 2017. Earlier in his career, he served as Quality Assurance Manager at Grovelands and Northern Rock, and as Team Manager at Halifax.
Education and Expertise
Roy Prosser studied at Bradford, where he gained foundational knowledge relevant to his career in financial services. He possesses extensive expertise in compliance and complaints management, particularly in handling complex financial products such as derivatives and commercial lending complaints. His background includes training and senior roles in compliance and complaint handling, equipping him with the skills necessary for effective quality assurance.
Background in Financial Services
Roy Prosser has a strong background in the financial services sector, with experience working with a wide range of financial products. His expertise includes investments, pensions, protection, payment protection, and general insurance. Prior to his career in finance, he served as a Non Commissioned Officer in the Royal Air Force from 1983 to 1992, which provided him with valuable leadership and organizational skills.