Sarah Apa

Sarah Apa

Branch Customer Service Manager @ Nationwide Building Society

About Sarah Apa

Sarah Apa serves as the Branch Customer Service Manager at Nationwide Building Society in Wiltshire, United Kingdom. She has a background in banking and business, holding a Master's degree from Dublin Business School and a Bachelor's degree from Maynooth University.

Work at Nationwide Building Society

Sarah Apa has been employed at Nationwide Building Society since 2013. She initially served as a Customer Service Assistant for two years before advancing to the role of Branch Customer Service Manager in 2015. In her current position, she has accumulated nine years of experience managing customer service operations in Wiltshire, United Kingdom. Her responsibilities include overseeing branch activities, ensuring customer satisfaction, and leading a team to deliver high-quality service.

Education and Expertise

Sarah Apa has a strong educational background in business and finance. She studied at Maynooth University, where she earned a Bachelor of Arts degree from 2008 to 2011. Following this, she pursued a Master of Science at Dublin Business School, completing her studies in 2012. Additionally, she attended the Institute of Bankers for one year from 2014 to 2015, further enhancing her expertise in banking and financial services.

Background

Sarah Apa's career in customer service began in 2013 when she joined Nationwide Building Society as a Customer Service Assistant. Her progression to Branch Customer Service Manager in 2015 reflects her commitment to the organization and her ability to excel in customer-facing roles. She has worked in Wiltshire, United Kingdom, throughout her tenure, contributing to the local community through her service-oriented approach.

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