Sarah Gadsby
About Sarah Gadsby
Sarah Gadsby is a Customer Service Representative at Nationwide Building Society, where she has worked since 2017. She has experience in supporting dentists and managing patient needs, demonstrating strong organizational skills and an empathic approach towards patients.
Work at Nationwide Building Society
Sarah Gadsby has been employed at Nationwide Building Society since 2017, serving as a Customer Service Representative for seven years. In this role, she engages with customers, providing assistance and support related to their banking needs. Her responsibilities include handling inquiries, managing new account openings, and facilitating cash transactions. Gadsby applies her customer service skills to ensure a positive experience for clients.
Experience in Healthcare Support
Prior to her role at Nationwide Building Society, Sarah Gadsby gained experience in a private healthcare setting, where she supported dentists and managed patient needs. This experience allowed her to develop strong organizational skills and an empathic approach, particularly towards nervous and anxious patients. Her background in healthcare contributes to her ability to handle customer interactions with care and understanding.
Education and Expertise
Sarah Gadsby completed her secondary education at St. Michael's C of E High School from 1988 to 1993. Following this, she attended Dudley College from 1993 to 1995, where she focused on professional support roles. She graduated with skills that are applicable to customer service and retail banking, enhancing her expertise in these areas.
Skills in Customer Service and Banking
Throughout her career, Sarah Gadsby has developed a range of skills pertinent to customer service and banking. These include sales techniques, new account opening procedures, cash handling, and overall retail banking operations. Her comprehensive skill set enables her to effectively address customer inquiries and contribute to the smooth operation of banking services.