Sarah Hirst
About Sarah Hirst
Sarah Hirst is an Operations Team Member at Nationwide Building Society, where she has worked since 2021. With over a decade of experience in the financial services industry, she specializes in complaint management and customer relationship building.
Work at Nationwide Building Society
Sarah Hirst has been an Operations Team Member at Nationwide Building Society since 2021. In this role, she focuses on operational efficiency and customer service. Prior to her current position, she held various roles within the organization, including Operations Manager, Customer Representative, Assistant Branch Manager, and Branch Manager. Her extensive experience at Nationwide spans over a decade, demonstrating her commitment to the organization and its values.
Education and Expertise
Sarah Hirst studied at the University of Exeter from 2008 to 2011, where she earned a BA Hons in Sociology. Her academic background provides a foundation for her expertise in complaint management and building strong customer relationships. This educational experience complements her practical knowledge gained through years of work in the financial services industry.
Background
Sarah Hirst has over 10 years of experience in the financial services industry. She began her career at Nationwide Building Society as a Customer Representative in 2011 and progressed through various roles, including Assistant Branch Manager and Branch Manager. Her career trajectory reflects her dedication and ability to adapt to different responsibilities within the organization.
Achievements
Throughout her career at Nationwide Building Society, Sarah Hirst has developed a proven track record in leadership. She specializes in drawing the best out of people, which has contributed to her success in managing teams and enhancing customer satisfaction. Her roles have allowed her to implement effective complaint management strategies, further solidifying her reputation in the industry.