Sarah Willetts Ce Map
About Sarah Willetts Ce Map
Sarah Willetts is a Personal Banking Manager at Nationwide Building Society, where she has worked since 2008. She holds a CeMap qualification and has a strong background in customer service and team development.
Work at Nationwide Building Society
Sarah Willetts has served as a Personal Banking Manager at Nationwide Building Society since 2008. Over her 16-year tenure, she has developed strong relationships with members, receiving consistent positive feedback that contributes to repeat business and referrals. Her role involves managing personal banking services and ensuring customer satisfaction.
Education and Expertise
Sarah Willetts completed her education at Kirk Hallam Community Technology College, achieving all grades A*-B. She also completed an AS Level in Mathematics during Year 11. Following this, she attended South East Derbyshire College, where she earned a Distinction in BTEC Sports and Exercise Science. Additionally, she has passed the CeMap qualification, which enhances her skills in mortgage advice and personal banking.
Background
Before joining Nationwide Building Society, Sarah Willetts worked as a Telesales Consultant at Anglian Home Improvements, formerly known as Anglian Windows, from 2006 to 2008. This role provided her with valuable experience in customer service and sales, which she has applied in her current position.
Achievements
In her role as Personal Banking Manager, Sarah Willetts provides coaching and development support to her team members, helping them to improve and grow professionally. She is also actively involved in community initiatives, participating in volunteering, blood donation, and fundraising efforts.