Sharon Cosford
About Sharon Cosford
Sharon Cosford serves as the Branch Manager at Nationwide Building Society, a position she has held since 2017. With over 20 years of experience at the organization, she has progressed through various roles, including Customer Service Manager and Change Consultant.
Work at Nationwide Building Society
Sharon Cosford has been employed at Nationwide Building Society since 1996, progressing through various roles over the years. She currently serves as Branch Manager, a position she has held since 2017. Prior to this role, she worked as a Customer Service Manager for 11 years, overseeing customer relations and service quality. Her earlier positions included roles as a Change Consultant and Customer Adviser, where she contributed to operational improvements and customer engagement.
Education and Expertise
Sharon Cosford studied at the University of Northampton, where she earned a Bachelor of Arts in Social Sciences from 1993 to 1996. This educational background has provided her with a foundation in understanding social dynamics and customer needs, which she applies in her managerial role at Nationwide Building Society.
Background
Sharon Cosford has extensive experience in the banking and financial services sector, particularly with Nationwide Building Society. Her career spans over two decades, during which she has held multiple positions that have enhanced her expertise in customer service and branch management. She has worked in various locations, including Lincoln, Retford, and Grimsby, in the United Kingdom.
Career Progression
Sharon Cosford's career at Nationwide Building Society reflects a clear trajectory of growth and increased responsibility. She began as a Customer Adviser in 1996, moved to Customer Service Manager roles in different locations, and later became a Change Consultant. Her current role as Branch Manager marks the culmination of her extensive experience in the organization.