Simon Wright
About Simon Wright
Simon Wright is a Branch Manager at Nationwide Building Society in Leominster, England, where he has worked since 2020. He has extensive experience in banking, having previously held various managerial roles at HSBC and Nationwide, and is recognized for his strong customer service skills and ability to build lasting relationships.
Work at Nationwide Building Society
Simon Wright has served as the Branch Manager at Nationwide Building Society since 2020, overseeing operations in Leominster, England. In this role, he has focused on building trusting relationships with customers and key stakeholders. Prior to this position, he worked as a Personal Banking Manager at the same institution from 2014 to 2020. During his tenure, he consistently exceeded performance standards in customer service and received exceptional appraisal and customer satisfaction feedback. He also developed and implemented training and coaching programs for both internal staff and customers.
Previous Experience at HSBC
Before joining Nationwide Building Society, Simon Wright held several positions at HSBC. He worked as a Retail Branch Manager from 1999 to 2002 in Kington, and later as a Premier Relationship Manager from 2004 to 2014 in Hereford, where he managed a portfolio of high net worth customers. Additionally, he served as an Area Sales Coach from 2002 to 2004 in the Worcester Area. His diverse roles at HSBC contributed to his expertise in customer relationship management and sales coaching.
Education and Qualifications
Simon Wright studied at Leominster Minster School, where he achieved 9 'O' levels, including Maths and English, from 1981 to 1986. He furthered his education at Leominster Minster Sixth Form College, obtaining 'A' levels in Geography and Art with Art History from 1986 to 1988. Additionally, he studied at the IFS School of Finance, where he completed the CeFA 1, 2, and 3 qualifications from 2008 to 2010. His educational background supports his career in banking and finance.
Customer Relationship Management
Simon Wright is recognized for his ability to build trusting and lasting relationships with customers and key stakeholders. He has a strong reputation for managing and developing a portfolio of high net worth customers. His approach to customer service has consistently resulted in exceeding performance standards and receiving positive feedback from clients.