Sinead Reynolds
About Sinead Reynolds
Sinead Reynolds is a Customer Service Administrator at Nationwide Building Society, where she has worked since 2016. She holds a Master of Research degree in Ecology and Environmental Biology and has previous experience in customer service and administrative roles.
Work at Nationwide Building Society
Sinead Reynolds has been employed at Nationwide Building Society as a Customer Service Administrator since 2016. Over the course of her eight-year tenure, she has developed expertise in document verification and administrative duties related to the mortgage application process. Her role involves engaging in outbound calling and written communication with customers, mortgage brokers, and various departments within the organization, contributing to efficient customer service and operational support.
Education and Expertise
Sinead Reynolds holds a Bachelor of Science degree in Zoology from the University of Glasgow, where she studied from 2008 to 2013. She furthered her education by obtaining a Master of Research (MRes) degree in Ecology and Environmental Biology, focusing on Biodiversity. This academic background provides her with a strong foundation in scientific principles and research methodologies, enhancing her analytical skills in her professional roles.
Background
Sinead Reynolds has a diverse work history that includes various roles in customer service and hospitality. She worked as a Food and Beverage Assistant at The Town House Collection for one month in 2015. Additionally, she served as Bar Staff at Queen Margaret Union for five months from 2013 to 2014. Earlier in her career, she gained experience as a Sales Assistant at Boots UK for three years, from 2008 to 2011. This varied background has equipped her with valuable skills in customer interaction and service.
Previous Experience
Before her current role, Sinead Reynolds was a Postgraduate Student at the University of Glasgow from 2013 to 2014. This experience contributed to her academic and professional development. Her earlier positions, including her time at Boots UK and Queen Margaret Union, provided her with foundational customer service skills that she continues to apply in her current role at Nationwide Building Society.