Stephanie Howell
About Stephanie Howell
Stephanie Howell is a Senior Case Owner at Nationwide Building Society, where she has worked since 2017. She holds a BSc in Psychology from the University of Plymouth and has a diverse background in customer service and education.
Work at Nationwide Building Society
Stephanie Howell has served as a Senior Case Owner at Nationwide Building Society since 2017. In this role, she utilizes her expertise in communication and analytical skills, which are enhanced by her academic background in Psychology. Her responsibilities include managing case workloads efficiently in a fast-paced environment, ensuring that customer needs are met effectively.
Education and Expertise
Stephanie Howell studied at the University of Plymouth, where she earned a BSc in Psychology from 2012 to 2016. Prior to that, she attended Ferndown Upper School, achieving A-Levels in Psychology, Media, English Language, and Animation from 2009 to 2012. Her educational background provides her with a strong foundation in research and analysis, which she applies in her current role.
Background in Customer Service and Education
Before joining Nationwide Building Society, Stephanie Howell gained diverse experience in customer service and education. She worked as a Teaching Assistant at Woodlands School from 2014 to 2015 and served as a Course Ambassador at the University of Plymouth Students' Union from 2014 to 2016. Additionally, she held positions at Domino's as a Delivery Driver and at Hotel Chocolat in Telesales and Customer Service.
Professional Development and Skills
Stephanie Howell has developed strong skills in prioritizing workloads and conducting independent research throughout her career. Her experience in various roles has equipped her with the ability to summarize useful information effectively. These skills are particularly beneficial in her current position at Nationwide Building Society, where she applies them to enhance customer interactions.
Previous Experience at PGL Travel
In 2016, Stephanie Howell worked as an Activity Instructor and Group Leader at PGL Travel for a brief period of two months. This role involved overseeing group activities and ensuring a positive experience for participants, further contributing to her skills in leadership and teamwork.