Stephanie Starkey
About Stephanie Starkey
Stephanie Starkey is a Member Services Representative at Nationwide Building Society, where she has worked since 2019. She holds a Bachelor's degree in Business Management from the University of Derby and is currently pursuing the CeMAP qualification.
Work at Nationwide Building Society
Stephanie Starkey has been employed at Nationwide Building Society as a Member Services Representative since 2019. In this role, she engages with members to provide assistance and support regarding their accounts and services. Her experience in customer service contributes to her effectiveness in addressing member inquiries and resolving issues.
Education and Expertise
Stephanie Starkey studied at the University of Derby, where she earned a Bachelor's degree in Business Management from 2014 to 2017. This educational background equips her with knowledge in business principles, management strategies, and customer relations, which she applies in her current role and throughout her career.
Background in Customer Service
Prior to her current position, Stephanie Starkey gained extensive experience in customer service roles. She worked at McDonald's Corporation as a Customer Care Assistant from 2011 to 2015, followed by a position as a Retail Assistant at Drayton Manor Park Limited from 2015 to 2017. Additionally, she served as a Customer Projects Administrator at FRAMEFORCE LIMITED from 2017 to 2018, further enhancing her skills in customer interaction and project management.
Pursuing CeMAP Qualification
Stephanie Starkey is currently pursuing the CeMAP qualification, a recognized certification for mortgage advisors in the UK. This qualification will enhance her expertise in mortgage products and services, allowing her to provide informed guidance to members regarding their mortgage options.
Personal Philosophy
Stephanie Starkey's personal philosophy is inspired by T.D. Jakes, focusing on the significance of change and growth. This perspective influences her approach to both her professional and personal development, emphasizing the importance of adapting and evolving in various aspects of life.