Stephen Dickinson
About Stephen Dickinson
Stephen Dickinson is a Senior Delivery Manager at Nationwide Building Society, where he has worked since 2013. He has extensive experience in IT management, having previously held senior roles at various organizations, including Lloyds TSB and Diligenta, where he led large teams and implemented significant delivery model transformations.
Work at Nationwide Building Society
Stephen Dickinson has served as a Senior Delivery Manager at Nationwide Building Society since 2013. In this role, he oversees the delivery of IT projects and manages the commercial relationship with a strategic partner that supplies 60% of his team. His responsibilities include ensuring that project deliverables align with the organization’s objectives and maintaining effective communication with stakeholders.
Previous Experience in IT Management
Prior to his current role, Stephen Dickinson held various positions in the IT sector. He worked at Unisys as a Lead Tester for six months in 2000 and at Lloyds TSB from 2003 to 2008 as a Senior Test Manager and Portfolio Test Manager. During his tenure at Lloyds TSB, he led a team of 150 people to implement IT changes across customer-facing applications in branches and contact centers.
Transition to Agile Delivery Models
At Diligenta, where he worked as Head of Testing from 2012 to 2013, Stephen transitioned the delivery model from a traditional onshore/offshore waterfall approach to a distributed agile model. He utilized DevOps, SAFe, Scrum, and Kanban principles to enhance project delivery and team collaboration.
Educational Background
Stephen Dickinson studied at Flinders University, where he earned a Bachelor of Science degree. His educational background has provided him with a solid foundation in the technical aspects of IT and project management, contributing to his career in the technology sector.
Achievements in IT Delivery
Stephen was a finalist at Nationwide’s annual awards ceremony in 2015 for his efforts in improving the alignment of multiple third-party suppliers with Nationwide’s culture. He also implemented an efficiency strategy that resulted in a 25% reduction in delivery costs and enhanced team morale.