Steve Ind
About Steve Ind
Steve Ind is a Senior Operations Manager with extensive experience in customer service and operations management, currently employed at Nationwide Building Society since 2010. He has previously held positions at Zurich Financial Services, AXA, and Nationwide Building Society.
Work at Nationwide Building Society
Steve Ind has been employed at Nationwide Building Society since 2010, currently holding the position of Senior Operations Manager. In this role, he oversees various operational functions and ensures efficient service delivery. Prior to his current position, he served as Head of Customer Account Servicing from 2004 to 2007, where he managed customer service operations and account servicing processes.
Previous Experience at Zurich Financial Services
Before joining Nationwide Building Society, Steve Ind worked at Zurich Financial Services as a Senior Customer Service Manager from 1997 to 2003. During his six-year tenure, he was responsible for managing customer service teams and improving service delivery standards.
Experience at AXA
Steve Ind served as Interim Operations Manager at AXA from 2008 to 2009 for a period of 11 months. In this role, he contributed to operational management and supported the organization in achieving its service objectives.
Education Background
Steve Ind studied at Marling Grammar School. This educational foundation provided him with the skills necessary for his subsequent career in operations and customer service management.