Steve Scott
About Steve Scott
Steve Scott serves as the Head of Business Support at Nationwide Building Society, a position he has held since 2022. He has extensive experience in debt management and collections, having previously worked in various roles at NatWest Group, Lloyds Banking Group, and HBOS.
Current Role at Nationwide Building Society
Steve Scott serves as the Head of Business Support at Nationwide Building Society, a position he has held since 2022. In this role, he is responsible for overseeing business operations and ensuring effective support systems are in place to enhance organizational performance.
Previous Experience at NatWest Group
Prior to his current role, Steve Scott held multiple positions at NatWest Group. He worked as Head of Debt Management Operations from 2019 to 2021 in Rotherham, South Yorkshire. He also served as Head of Debt Management Operations Strategy, Planning & Analysis from 2014 to 2018 in Birmingham. Additionally, he was the Senior Manager for Collections & Recoveries Mortgage Strategy, MI & Analysis from 2012 to 2014.
Experience at Lloyds Banking Group and Capita
Steve Scott worked at Lloyds Banking Group as Head of Unsecured Collections Product Strategy from 2008 to 2010. He also served as General Manager for Collections at Capita from 2010 to 2012 in Leeds, where he managed multi-client collections operations.
Education and Academic Background
Steve Scott studied at Durham University Business School, where he earned an Executive Masters in Business & Management from 2008 to 2010. He completed his undergraduate education at Shelley High School.
Career History at HBOS
At HBOS, Steve Scott held two significant roles. He was the Senior Operations Manager for Collections from 2003 to 2006 and later became the Senior Manager for Customer and Pre-Delinquency Strategy from 2006 to 2008.