Susan Hay
About Susan Hay
Susan Hay is a Customer Representative at Nationwide Building Society, where she has worked since 2018. She has extensive experience in the banking sector, having previously held positions at Lloyds Bank and TSB Bank.
Work at Nationwide Building Society
Susan Hay has been employed at Nationwide Building Society as a Customer Representative since 2018. In this role, she engages with customers to provide assistance and support related to their banking needs. Her experience in customer service contributes to her effectiveness in addressing client inquiries and facilitating transactions.
Previous Experience at Lloyds Bank
Prior to her current position, Susan Hay worked at Lloyds Bank as a Personal Banker from 1988 to 2013. Over her 25-year tenure, she developed extensive knowledge in personal banking services, which included managing customer accounts and providing financial advice tailored to individual needs.
Experience at TSB Bank
Susan Hay has held multiple positions at TSB Bank. She worked as a Local Banker from 2008 to 2017 in Motherwell, where she focused on community banking services. After a brief hiatus, she returned to TSB Bank in 2017, continuing her role as a Local Banker in Uddingston, where she has been for the past seven years.
Educational Background
Susan Hay completed her education at Cathkin High School, attending from 1982 to 1988. This foundational education provided her with the skills necessary for her subsequent career in banking.