Sylvanus Kumi Amartey
About Sylvanus Kumi Amartey
Sylvanus Kumi Amartey is a Business Savings Consultant and Inclusion & Diversity Representative at Nationwide Building Society, where he has worked since 2014. He specializes in analyzing data to drive positive change and collaborates with a variety of clients, including SMEs and charities.
Current Role at Nationwide Building Society
Sylvanus Kumi Amartey serves as a Business Savings Consultant and Inclusion & Diversity (I&D) Representative at Nationwide Building Society. He has held this position since 2014, contributing to the organization for nearly a decade. In this role, he focuses on forming collaborative partnerships to deliver market-leading business savings solutions. His work involves engaging with a diverse range of clients, including small and medium-sized enterprises (SMEs), charities, clubs, and non-governmental organizations.
Previous Experience at Nationwide Building Society
Prior to his current role, Sylvanus Kumi Amartey worked at Nationwide Building Society in various capacities. He started as a Telephony Mortgage Customer Service Agent for six months in 2013, followed by a position as Lead Support Officer in commercial securities from 2015 to 2016. His experiences in these roles provided him with a solid foundation in customer service and operational support within the financial sector.
Educational Background
Sylvanus Kumi Amartey studied at the University of Hertfordshire, where he earned a Bachelor of Arts (B.A.) in Business from 2010 to 2013. His education provided him with essential knowledge and skills applicable to his career in business savings and customer service. Additionally, he attended Luton Sixth Form College from 2003 to 2005, furthering his academic qualifications before pursuing higher education.
Skills and Expertise
Sylvanus Kumi Amartey possesses strong analytical skills, enabling him to analyze both qualitative and quantitative data effectively. He applies this expertise to recommend solutions that drive positive change. He also has experience in creating and presenting training sessions focused on inclusion and diversity matters, reflecting his commitment to fostering an inclusive work environment.
Previous Employment History
Before joining Nationwide Building Society, Sylvanus Kumi Amartey worked at Dreams Ltd as a Sales Consultant and Key Holder from 2007 to 2012. He also held roles at Barclaycard as a Complaint Handler, Quality Controller, and Acting Subject Matter Expert from 2012 to 2013. These positions contributed to his customer service experience and understanding of client needs in various sectors.