Tim Cannon
About Tim Cannon
Tim Cannon is a Release Manager at Nationwide Building Society, where he has worked since 2018. He has a diverse background in IT service management, having held various roles at companies such as Capgemini, Fujitsu Global, and WHSmith.
Work at Nationwide Building Society
Tim Cannon has been serving as a Release Manager at Nationwide Building Society since 2018. In this role, he is responsible for overseeing the release management process, ensuring that software releases are delivered efficiently and effectively. His work is based in Swindon, United Kingdom, where he has contributed to the organization for six years. His responsibilities include coordinating with various teams to streamline the release process and enhance service delivery.
Previous Employment History
Before joining Nationwide Building Society, Tim Cannon held several positions in various organizations. He worked at Capgemini as a Service Asset and Configuration Management Delivery Lead from 2008 to 2017, where he focused on service management processes. Prior to that, he was a Service Delivery Manager at Fujitsu Global from 2000 to 2008. His career began at British Rail Engineering Limited as a Vehicle Coach Builder from 1980 to 1984, providing him with a diverse background in both engineering and IT service management.
Education and Expertise
Tim Cannon possesses a strong understanding of ITIL-based service delivery methodologies, which guide his approach to service management and delivery. His expertise includes the ability to deliver major incident and root cause reports, facilitating the analysis of key service failures. This skill set allows him to balance sound judgment with the flexible demands of service delivery, ultimately aiming to achieve high levels of customer satisfaction.
Background in IT and Engineering
Tim Cannon has a diverse background that spans both engineering and IT service management. He began his career as a Vehicle Coach Builder at British Rail Engineering Limited and later transitioned to roles in IT, including positions at WHSmith as a Desktop Engineer and National Semiconductor as a Senior Product Planner. This combination of experience in engineering and IT has equipped him with a unique perspective on service delivery and customer needs.