Tom Thomas
About Tom Thomas
Tom Thomas is a Senior Business Analyst at Nationwide Building Society, where he has worked since 2016. He has a diverse background in technology and business analysis, with previous roles at Accenture, Allianz Insurance PLC, and IBM Global Process Services.
Work at Nationwide Building Society
Tom Thomas has served as a Senior Business Analyst at Nationwide Building Society since 2016. His role involves leading the analysis of the Subject Rights workstream as part of the organization's GDPR Programme. He specializes in developing the app-based Business Banking offering using the 10X banking platform. Tom is also responsible for managing the Product Roadmap and conducting roadmap sessions. He has conducted various Scrum ceremonies in the absence of a ScrumMaster and has led User Story Refinement sessions while managing the JIRA backlog for asynchronous messaging proposition projects.
Previous Experience in Financial Services
Before joining Nationwide Building Society, Tom Thomas worked at Accenture as a Business and System Integration Technology Consultant from 2011 to 2016. He also held positions at Allianz Insurance PLC, where he served as a Senior Software Engineer from 2006 to 2009 and as an IT Business Analyst from 2009 to 2011. His career began at IBM Global Process Services as a Financial Services Associate, where he worked for seven months in 2005-2006.
Education and Expertise
Tom Thomas completed his Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Kannur University from 2001 to 2005. He also achieved his Higher Secondary School certificate at Bhavan's Vidya Mandir, Elamakkara, Kochi, from 1998 to 2000. His educational background supports his expertise in business analysis, software engineering, and technology integration within financial services.
Technical Skills and Tools
In his role, Tom Thomas utilizes various tools and technologies to enhance operational efficiency. He has experience with Adobe Analytics and LiveEngage reporting console for regular reporting tasks. Additionally, he is part of a feature team that integrates Salesforce CRM and AWS Amazon Connect Telephony solutions for Nationwide's Contact Centre. His technical skills contribute to the successful implementation of business banking solutions and project management.