Tom Viljoen
About Tom Viljoen
Tom Viljoen is a Senior Customer Consultant at Nationwide Building Society, where he has worked since 2020. He has previous experience in customer service and team leadership roles at Ant Marketing and LuCreativeUK.
Work at Nationwide Building Society
Tom Viljoen has been employed at Nationwide Building Society since 2020, serving as a Senior Customer Consultant. In this role, he focuses on providing high-quality customer service and support, ensuring that client needs are met efficiently. His experience in customer-facing roles contributes to his effectiveness in this position.
Previous Experience at Ant Marketing
Before joining Nationwide Building Society, Tom worked at Ant Marketing as a Customer Service Team Manager from 2018 to 2020. During his two-year tenure, he managed a team responsible for delivering customer service solutions, enhancing team performance, and improving customer satisfaction.
Experience at LuCreativeUK
Tom served as a Team Leader at LuCreativeUK for a period of six months in 2017 to 2018. In this role, he was responsible for overseeing team operations and ensuring effective communication and collaboration among team members.
Background in Hair Styling
Prior to his roles in customer service, Tom worked as a hair stylist at Hair By Christmas from 2015 to 2017. This experience allowed him to develop strong interpersonal skills and a customer-oriented approach in a different industry.
Education at Handsworth Grange Community Sports College
Tom attended Handsworth Grange Community Sports College from 2009 to 2014. His education provided him with foundational skills and knowledge that have supported his career development in customer service and management.