Umme Kibria
About Umme Kibria
Umme Kibria is a Customer Representative with a Bachelor of Arts in Business Management from the University of Greenwich. She has extensive experience in retail, currently working at Nationwide Building Society and previously at Debenhams and Sportsdirect.com.
Work at Nationwide Building Society
Umme Kibria has been employed at Nationwide Building Society as a Customer Representative since 2019. In this role, she engages with customers to provide assistance and support, ensuring a positive experience. Her responsibilities include addressing customer inquiries, facilitating transactions, and promoting financial products. This position allows her to utilize her skills in customer service and communication.
Current Role at Debenhams
Since 2018, Umme Kibria has worked as a Sales Advisor at Debenhams. In this capacity, she interacts with customers to assist them in finding products and making purchases. Her role involves understanding customer needs, providing product information, and contributing to a positive shopping environment. This experience enhances her retail skills and customer engagement techniques.
Experience at Sports Direct
Umme Kibria has been a Sales Assistant at Sportsdirect.com Retail Ltd since 2015. Over her nine years in this role, she has developed strong customer service skills and product knowledge. She assists customers with their purchases, provides information on merchandise, and helps maintain store organization. This position has contributed to her experience in the retail sector.
Education and Expertise
Umme Kibria earned a Bachelor of Arts (BA) in Business Management from the University of Greenwich, where she studied from 2015 to 2018. Prior to this, she completed her studies in Business at Newham Sixth Form College from 2013 to 2015. Her educational background provides her with a solid foundation in business principles and practices.
Background and Early Education
Umme Kibria attended Langdon Academy from 2008 to 2013, where she completed her secondary education. This early educational experience laid the groundwork for her subsequent studies in business and management, shaping her career path in the retail and customer service sectors.