Yew Fai Chan
About Yew Fai Chan
Yew Fai Chan is a Customer Representative at Nationwide Building Society in Reading, United Kingdom, where he has worked since 2017. He holds a BA Hons in History from Kingston University and has experience in various customer service roles.
Work at Nationwide Building Society
Yew Fai Chan has been employed as a Customer Representative at Nationwide Building Society since 2017. In this role, he is responsible for completing branch administration tasks efficiently, such as opening accounts for customers. He focuses on maintaining a positive atmosphere and ensuring excellent customer service, which contributes to the branch's good reputation. His work is based in Reading, United Kingdom.
Education and Expertise
Yew Fai Chan studied at Kingston University from 2012 to 2015, where he earned a BA Hons in History with a 2:1 classification. Prior to this, he attended NCBIS from 2002 to 2004, achieving a primary education. He also completed his GCSEs and A-levels at Giggleswick School, where he studied Business Studies, Art, and History.
Previous Work Experience
Before joining Nationwide Building Society, Yew Fai Chan held several positions in various organizations. He worked as a Full-time Cashier at eurochange from 2016 to 2017. He also served as a Sales Assistant at GAME Digital PLC and as a Christmas Temporary Stock Assistant/Sales Advisor at Debenhams, both in 2015. Additionally, he gained work experience at BG Group and Premier Supplies in 2012 and participated in various roles that contributed to his customer service skills.
Skills and Responsibilities
In his current role, Yew Fai Chan ensures that sufficient marketing materials are available for customer use at the branch. He is committed to providing excellent customer service and maintaining a positive branch atmosphere. His experience in various customer-facing roles has equipped him with the skills necessary to handle customer inquiries and support branch operations effectively.
Extracurricular Activities
During his time at Kingston University, Yew Fai Chan participated in rowing, which helped him develop a strong sense of commitment and balance between his academic and recreational activities. This involvement in sports reflects his ability to manage time effectively and engage in teamwork.